Welcome to the KB Coaching Success FAQ Page!
We know preparing for the NBHWC exam can feel like a big task, and you probably have a lot of questions. That’s why we’ve put together this FAQ page—to give you quick, clear answers about who we are, what we offer, and how we can support you on your journey to becoming a board-certified health and wellness coach. Whether you’re just starting out or fine-tuning your final preparations, we’ve got your back every step of the way.
If you don’t see your question answered here, feel free to reach out. We’re always happy to help!
FAQs
Have a question in mind? Check out the answers below!
The NBHWC (National Board for Health & Wellness Coaching) certification exam is for health and wellness coaches who want to earn a nationally recognized credential demonstrating their expertise and professionalism. As the gold standard for health coaching certification, NBHWC board certification signifies a high level of knowledge, skill, and ethical practice in the field. Earning this credential enhances credibility, increases career opportunities, and validates your commitment to evidence-based coaching practices. Board-certified coaches often enjoy increased trust from clients, employers, and healthcare partners, setting them apart in a growing and competitive industry.
We support your learning journey by offering clear, structured courses, live study sessions, and personalized coaching. Whether you need targeted help in one area or a full review of all competencies, our approach is flexible, effective, and tailored to your needs. Our goal is to reduce overwhelm, build confidence, and ensure you feel fully prepared on exam day.
At KB Coaching Success, we’ve done the hard work of digging, sorting, and compiling everything you need to know for the NBHWC exam. Studying for this certification can feel overwhelming—where do you start, and what do you actually need to know? We’ve been through it ourselves and know what it takes to succeed.
Our courses and study sessions cut through the noise, delivering clear, focused, and actionable content. The materials are designed to be progressed through at your own pace, eliminating unnecessary overwhelm. In our live study sessions, every minute is intentional—no time-wasting chit-chat, just focused, productive learning in a relatable and supportive environment.
Plus, with two NBC-HWCs, Kellee and Bonnie, guiding every session, you’ll benefit from their combined strengths, insights, and collaborative approach—ensuring maximum impact and efficiency.
Yes—but don’t worry, you’ve got it! These courses are designed specifically for individuals who have already completed an NBHWC-approved certification program.
Our goal is to fill in the gaps and round out what you need to know to successfully prepare for the exam. We’ll help you connect the dots, strengthen your understanding, and show up on exam day with calm confidence, knowing you’re ready to succeed.
Study on your own schedule with our flexible, self-paced courses! Each course features engaging lessons, original quizzes, and illustrative scenarios to make your learning journey comprehensive, enjoyable, and memorable. You’ll also find clear learning objectives and progress tracking to help you stay organized.
Get immediate access through your KB Coaching Success account and enjoy 180 days to complete your course.
Yes! We are committed to staying current with the latest NBHWC guidelines and exam requirements. Our materials are reviewed and updated regularly to ensure accuracy, relevance, and alignment with the most recent standards. You can trust that you’re studying with the most up-to-date resources available, giving you confidence as you prepare for exam day.
Our courses have been built on trusted resources, including The Coaching Psychology Manual by Margaret Moore et al., Motivational Interviewing (4th Edition) by Miller and Rollnick, Changing to Thrive by Prochaska and Prochaska, The Professional’s Guide to Health and Wellness Coaching by the American Council on Exercise, and reputable online sources such as NBHWC.org, CDC.gov, and MyPlate.gov.
That said, our courses and study sessions are designed to thoroughly cover the NBHWC competencies. It’s entirely possible to learn everything you need to know from our structured courses and group or private sessions alone. While additional reading from these recommended resources can provide helpful context and reinforcement, it’s not strictly necessary for everyone.
Our live sessions are designed to complement your self-paced learning:
- Group Sessions: Join other students in interactive, themed discussions on specific topics. Each session is 75 minutes long and held via Zoom.
- Private Sessions: Work 1:1 with two expert coaches to focus on your unique needs and questions. 60 minutes
- Duo Sessions: Bring a study buddy and share the session with both coaches for a personalized, small-group experience. 60 minutes
Sessions are client-led, so you’ll get the guidance and support you need in real time. You can easily book through our scheduling tool, and we’ll send a Zoom link once your spot is confirmed.
We understand that life happens! For group sessions, recordings may be available for those who registered but couldn’t attend.
For private and duo sessions, there won’t be a session if you don’t show up, as both require all participants to be present. To reschedule or cancel a private or duo session, we require at least 24-hour advance notice. This allows us to adjust our schedule and accommodate others. If notice isn’t provided, the session fee may be forfeited.
We encourage you to plan ahead so you can get the most out of your sessions!
We’re here to ensure you feel fully supported throughout your exam preparation journey. Here’s what you can expect:
- Ask Questions: Bring your questions to live sessions or email us anytime for clarity and guidance.
- Get Feedback: Receive personalized feedback on your practice questions and scenarios to refine your understanding.
- Explore Resources: Access coaching scenarios, study tips, and guides that are crafted to deepen your learning.
- Join Our Community: Gain extra support by joining our private Facebook group! Connect with fellow exam takers, share study tips, and discover test-taking strategies to help you succeed.
We respond to all emails within 24 hours because your success is our priority.
Did you know? Many successful exam takers credit consistent feedback, community support, and asking lots of questions as the keys to building confidence and nailing the exam! Don’t hesitate to reach out—we’re here to help!
For the best experience, we recommend using a computer with a reliable internet connection to access your course materials and join Zoom for live sessions. While our courses and sessions are designed to work on tablets and smartphones, a computer provides the most seamless and user-friendly experience.
Here’s what you’ll need:
- A computer, tablet, or smartphone with internet access (a computer is ideal).
- Zoom: Required for group, private, or duo sessions.
- A notebook or journal: Great for jotting down key insights and personal reflections.
No special software or additional textbooks are required. However, we recommend referring to NBHWC-approved resources to deepen your study and complement your learning.
Pro Tip: Set up a distraction-free workspace and consider using headphones to enhance your focus during live sessions!
Our top advice? Master the competencies, think like a coach, simulate the test environment, and find a great study buddy (or two).
Here’s how to set yourself up for success:
- Master the NBHWC competencies: These are the foundation of the exam. Focus on deeply understanding how they apply to real-world coaching situations instead of just memorizing them.
- Simulate the test environment: Practice with full-length, timed, 150-question exams. This builds endurance, improves pacing, and boosts confidence. Not sure which practice test to choose? Ask us—we’ve tried them all and know the best one!
- Practice lots of questions: The more exposure you have to high-quality practice questions, the better you’ll become at recognizing patterns, analyzing scenarios, and thinking critically.
- Find one or two study buddies: Meeting regularly with a study partner (or small group) can add accountability, motivation, and the benefit of hearing different perspectives. We met 5–6 days a week for at least an hour leading up to the exam, and it made a huge difference! Explaining concepts to others is one of the best ways to solidify your own understanding.
- Think like a coach, not a test-taker: The exam is about applying coaching principles, ethics, and processes—not just reciting facts. Practice making client-centered decisions, navigating ethical dilemmas, and showing up as a coach in every question.
And above all, trust yourself. You’ve completed an NBHWC-approved program, and now it’s about building on that foundation. With consistent preparation, the right resources, and a strong support system, you’ll walk into exam day with calm confidence, ready to succeed!
If you’re preparing for the NBHWC exam and want a study experience that’s supportive, focused, and results-driven, KB Coaching Success is an excellent choice. Our approach works well for:
- Coaches who are just starting their exam prep and feel unsure where to begin.
- Those who’ve been studying but feel stuck, overwhelmed, or unfocused.
- Individuals who value structured, organized, and streamlined learning.
- Busy professionals looking for efficient, no-fluff study sessions.
- Learners who thrive in an engaging, positive, and collaborative environment.
We tailor our resources and support to meet you where you are in your preparation journey, ensuring you gain clarity, confidence, and a clear path to success.
Absolutely! Our resources are specifically designed to guide you from day one. Whether you’re just starting to think about the NBHWC exam, or you’ve been studying for a while, we’ve got you covered. Our step-by-step approach helps you build a strong foundation, gradually increasing your knowledge and confidence without overwhelm.
You’ll have access to structured study materials, clear guidance on where to begin, and supportive coaching sessions that ensure you’re on the right track. With KB Coaching Success, you’ll never feel lost or unsure about your next step.
At KB Coaching Success, we offer four comprehensive courses, engaging live study sessions, and personalized coaching. With our structured approach and dedicated support, we’ve achieved an outstanding 97% pass rate among our students. Our goal is to make your preparation efficient, effective, and enjoyable, giving you the tools and confidence you need to succeed.
Our courses, study sessions, and flashcards are designed to provide comprehensive support aligned with the NBHWC Content Outline. While they’re valuable study tools, passing the exam is not guaranteed. Your success will depend on your individual study habits, engagement with the materials, and exam readiness.
We’re here to support your journey and help you feel confident on exam day!
You can start by exploring our courses and choosing what fits your needs best. Whether you want to focus on one specific course to strengthen a particular area or enroll in all four courses for a comprehensive review, we’ve got you covered. Our courses are offered á la carte or as a discounted bundle for maximum value.
In addition to our courses, you can also book private or group study sessions, giving you direct access to personalized support from Kellee and Bonnie.
Because our products are digital and our study sessions are live, all sales are final, and we are unable to offer refunds.